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COMMUNICATION SERVICES

Digitcom services businesses of all sizes; from small (10 phones) to enterprise (350 and up). When it comes to your businesses' communication needs we've got you covered. We work with you to tailor solutions that meet your individual needs and help you experience clever telecom. Connect with us. We’d be happy to answer any questions you may have or provide you with a free no obligation quote.

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xima

XIMA CALL CENTRE, call accounting & call recording

We offer XIMA call accounting, call recording, custom call reporting and call centre reporting applications. Xima Software was formed by a group of telephony engineers and tech support personnel. After several years and hundreds of phone system installations, Xima's founders identified a growing need for inexpensive, accurate, and easy-to-use call reporting and recording software.

They needed a reporting suite that would only take a few minutes to install, would show the details of every event that happened on a call instead of just a vague summary, and could report on all users, groups, and trunks without licensing headaches. With those principles in mind, they developed Chronicall.

oaski

OAKSI CALL ACCOUNTING AND CALL RECORDING

We offer Oaksi Evolve real-time monitoring system. Oak specializes in the supply, installation and service of Call Recording, Call Accounting, and other communication solutions. Since inception, Oak has sold over 30,000 software licenses worldwide and is officially endorsed by all leading phone system manufacturers.

cloudcallaccounting

CLOUD BASED CALL ACCOUNTING

We offer Cloud Based Call Accounting for Avaya IP Office. It is an easy-to use telephone management solution that gives you complete control over your telephone-related resources. As an optional service, it allows you to monitor & keep records of telephone usage, determine heavy call traffic times for making staffing decisions, bill back clients for calls made on their behalf, be alerted of improper telephone use, and more.

avaya

ORACLE UNIFIED COMMUNICATIONS

Our Plantronics product lines includes: HW251N, HW301N, CS530 and other Plantronics headsets. Plantronics is an electronics company producing audio communications equipment for business and consumers. Its products support unified communications, mobile use, gaming and music. Plantronics is a publicly traded company headquartered in Santa Cruz, California.

avaya

CENTILE UNIFIED COMMUNICATIONS

Centile Telecom Applications is the European leader in SIP and IN platforms for fixed and mobile operators targeting the enterprise market with value-added user-focused communications services. Centile core convergent platform "Istra" empowers Service Providers and Mobile Operators to deliver advanced PBX and Unified Communications features to enterprises of any size, transparently, via any network and on any terminal including plain old GSM phones.

avaya

avayAlive video conFERENCING

We offer the AvayaLive video conferencing. Connecting with partners, customers and colleagues from other organizations is a breeze with self-service access to video collaboration. AvayaLive Video eliminates the complexity, time and capital investment associated with deploying and supporting on-premise video collaboration.

Make your organization’s video solution fast, easy to use and cost effective with a cloud-delivered application. Enjoy effective and secure connectivity – on any desktop, mobile or HD video room system.

Genesis

Genesis Systems

Genesis Systems, established in the early 1980's, specializes in telecom-related software products. Genesis software is used by businesses to report, bill, analyze and manage telephone resources. The first Genesis system was installed in 1984 and today there are thousands of installations worldwide managing millions of phones. Over our years of operation, Genesis has established and maintained a reputation for outstanding customer service and satisfaction, product flexibility, ease of use, and reliability. This combined with our expert Technical Support services and constant product development has resulted in Genesis becoming an industry leader in communication management solutions for businesses of all sizes.

avaya

CISCO SWITCHING & ROUTING

Digitcom’s platform is designed such that we have duplicates of every component in our network. We have dual Cisco ASR routers, dual Cisco Nexus switches, dual redundant Acme (now Oracle) Session Border Controllers, and dual Class 5 switches (with no Asterisk in our environment) with multiple clustered application servers, and multiple separate database servers.

On Air Studios

On Air Audio Studios

On Air Audio Studios, giving businesses a voice since 1992! On Air provides professional voice over recordings; Message on Hold, IVR Phone Prompts, Auto Attendants, VOIP System Greetings, E-Learning Audio, Radio, Narration and Video Voice Overs. Give them a call today at 1-888-886-6247, or email info@onair.ca or submit an online contact request at www.onair.ca. They’d love to hear from you!