Digitcom: A Canadian Leader in Voice & Data Communications


Digitcom: A Canadian Leader in Voice & Data Communications

Over the past twenty years, our continued commitment here at Digitcom to providing Canadian businesses with the best possible telecommunications service at the lowest possible rates has seen us rise to the top of the Canadian voice and data communications market. Now, as one of Toronto's largest privately-held communications firms, Digitcom continues to supply many top Canadian businesses with unprecedented technologies, backed by the best engineers and support staff in the business.

As an Avaya and Cisco authorized reseller, Digitcom prides itself on being the only Avaya SMB Expert dealer in Canada with ACS technicians as well as Cisco Certified with CCNA and CCNP engineers on staff. Further, here at Digitcom we are proud of the fact that our customers continue to recognize our continued efforts to provide them with the best service possible, as we have been awarded the prestigious Consumers Choice Award for best interconnect in Toronto for the last six years as well as multiple Toronto Business Journal "Top" Awards.

This means that if you're looking for a company at the top of its game to address your telecommunications needs, look no further than Digitcom.

History
As a fledgling private communications firm founded in 1991, Digitcom began as a reseller of voice mail, specializing is selling the Octel Compass product to a growing Canadian market. The early success of the company, however, quickly led to the expansion of its services in 1993, growth which saw the inclusion of the sales and support of Avaya, Cisco, and the legacy Nortel line of telephony products to Digitcom's expanding product line.

As an early innovator of advanced phone systems and telecommunications technologies, Digitcom quickly grew in both public recognition and critical acclaim, as its unmatched service and support began to be considered one of the top amongst Canadian telecommunications firms.

Over the years we have expanded our product offering to include Cisco's line of data and Telecom switches, Avaya's IP Office and Communications Manager phone systems, Nortel Norstar, BCM (Business Communications Manager), and Option 11C phone systems, NetGear, and ShoreTel VoIP. We are now one of the largest VoIP (Voice over IP) and data resellers servicing the Canadian market.

Now, as one of Toronto's largest privately-held communications firms, we here at Digitcom refuse to sit on our laurels, continually working hard to provide advanced telecommunications services and support to a growing list of over 3,000 satisfied Canadian companies.

Now, as one of Toronto's largest privately-held communications firms, we here at Digitcom refuse to sit on our laurels, continually working hard to provide advanced telecommunications services and support to a growing list of over 3,000 satisfied Canadian companies.

About Us
Here at Digitcom we know that any success, any accolades, or any recognition that we may have received was made possible only by our dedicated and exceptional staff, all of whom comprise the real reason behind Digitcom's place as a leader among Canadian telecom firms.

We are proud to employ over 35 highly-trained and talented staff, all of whom remain dedicated to providing you with the best telecommunications service and support experience possible, and 17 certified engineers and technicians, whose unmatched skills are sure to provide your company with the telecommunications solutions you've been waiting for.

Further, we are dedicated to hiring only the best, and with that comes our commitment to helping our employees advance their careers with unmatched training and certification programs, top end pay, and, of course, creating an atmosphere of mutual respect. Click here to visit our Careers page.

We are proud to employ over 35 highly-trained and talented staff, all of whom remain dedicated to providing you with the best telecommunications service and support experience possible, and 17 certified engineers and technicians, whose unmatched skills are sure to provide your company with the telecommunications solutions you've been waiting for.Finally, in addition to providing advanced telecommunications equipment for your company, we employ several talented writers for our ongoing telecommunications blog, designed solely to keep our valued customers informed of all the major events in the telecom world.









Jeffrey Wiener accepts the award as the Best Interconnect for the City of Toronto (for the fifth year in a row) on June 13, 2007. Digitcom has won this award for 2004, 2005, 2005, 2007, 2008, and 2009 - 6 years in a row!


Philosophy

While our business here at Digitcom may be to provide Canadian companies with phone systems, voice mail, Voice over IP, data networks, and voice and data cabling, our dedication to providing you with unmatched service goes far beyond that.

Ask any of our staff, and they'll tell you that beyond simply selling advanced telecommunications products, Digitcom's core philosophy is a commitment to provide all our customers with the best possible service at the lowest possible rates.

We have backed this dedication by becoming the only interconnect in Toronto that offers an online customer service web portal, free in office system administration training, and an FTP site for our clients to access updates, and documents.

Our Products

Digitcom prides itself on being both an Avaya SMB expert Certified Avaya dealer--we are one of a few select Avaya dealers with this designation in North America--and also a Premier Certified reseller providing sales and service on Cisco telecom and data solutions.

Developed specifically to meet the needs of small and medium businesses, the Avaya 5400 series (this includes the 5402, 5410, and 5420 sets) of digital telephones incorporates sleek design, improved ergonomics, flexibility and enterprise-class voice quality. These two-wire digital telephones are designed for use with Avaya IP Office.Our product lines includes: the Avaya IP Office, Avaya Communications Manager, Cisco's UC500, Cisco's Unified Communications Manager Express, and Business Edition products. We also still sell the legacy Nortel Norstar, BCM (Business Communications Manager), and Option 11C phone systems.

Cisco certifications reflect a partner's breadth of technology skills across certain technologies. The Cisco Channel Partner Program is an easy way to determine the dedication of a Cisco partner. Digitcom is now a Cisco Premier Certified Partner with core competencies in Express Unified Communication, SMB Specialization, and Express Foundation Specialization. We are now one of the largest VoIP (Voice over IP) resellers servicing the Canadian market. When you meet with a Digitcom representative you will be presented with a Digitcom binder - this binder highlights information on Digitcom, our service and support, and most importantly, you will find over 40 reference letters written by our clients over the last 18 years.



Critical Acclaim

With our firm commitment to providing Canadian businesses with the best products, services, and support available, we have gained significant attention in the media. As a small sampling our company has been featured in Canadian Dealers News, IT Business, and has made several appearances on the Canada News Wire, with stories ranging from our rare Avaya SMB designation to our association with a prominent client in the film industry.

Beyond that, however, we are the most proud of what our customers continue to say about us, so if you don't believe that Digitcom is the best solution for your telecommunications needs, just read what some of our satisfied customers continue to say:

"... I want to let you know how pleased we are with the recent installation of the phone systems for both our head offices in Toronto and Vancouver."
Sleep Country .Canada - Toronto ON

"...you have done a great job with the installations done for Cott. Since we started the installations in April, the process has been seamless. ... I have enjoyed working with Digitcom, you have provided support, guidance and expertise and I hope I have the opportunity of working with Digitcom in the future."
Cott .Beverages - Toronto ON

"... we are very satisfied with the installation of the new system which went very smoothly. I will be happy to recommend your company ..."
Bank of East Asia - Markham ON

"... After we had ordered our new phones, our old phone system crashed during the Christmas break. We called your company to ask if the installation could be advanced from the scheduled time during the early part of January. Although our phones had not yet arrived yet, your installer was in the next day to install the system, and get it up and running with "loaner" phones until our equipment was available ..."
Parkin Group. - Toronto ON

"... I have never been let down even when I have placed a few panic calls to your office and requested immediate assistance ..."
Munich Reinsurance - Toronto ON

"... the demands of a 24 hour operation such as ours put a particular demand on service & reliability. In all cases, sales, service, etc., your company has performed in an exemplary fashion ..."
CHUM Radio. - Toronto ON

"...You company is very quick to respond to emergencies and quick to schedule appointments. Technicians that come to our offices are very pleasant, friendly, and most importantly, they know what they are doing."
Wawanesa - Toronto ON