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Avaya IP Office IP406 V2 System

Our Price (CDN$): Call for pricing 1 866-667-8357

Avaya IP406 v2 Office

 IP PBX Phone System

Avaya IP 406 v2 Office IP PBX Phone System
Item #9708 MFR SKU 700359946


The Avaya IP Office IP406 V2 Office is the new 406 hardware. The IP Office IP406 V2 Office base unit is 19" rack mountable. Optional internal upgrades allow for the support of up 12 x V.90 modem calls and a 5, 10, 20 or 30-channel Voice Compression Module (VCM). The VCM module supports 4, 8, 16 or 24 simultaneous Voice over IP sessions. These can be used for either providing networking between sites over a Wide Area Network or supporting IP Telephones and Soft phones. An IP extension only uses the compression module whilst on a call to a non-IP extension/line. Hence, it is possible to support more extensions than the capacity of the VCM. Through support of up to six external Expansion Modules, IP406 V2 can be enhanced to support a mixture of Analog, Digital or IP Handsets to maximum of 190.

Avaya IP Office is an all-in-one solution specially designed to meet the communications challenges facing small and medium sized businesses. Due to its modular design, the solution can scale from 2 to 360 extensions to meet the needs of home offices, standalone businesses, and networked branch and head offices. Built on the latest advancements in converged voice and data technology, small to mid-sized businesses can benefit from many of the advantages sophisticated communications deliver to enterprise operations. IP Office supports a wide range of telephones but the 5400 series Digital phones and the 5600 series IP phones have been specifically designed to work with IP Office and provide small and medium sized businesses with a choice of solutions to meet business efficiency and customer service requirements.

What's New With This Release
Phase 3 completes the release of IP Office 3.0 and provides key system functionality and a much wider range of supported phones (digital and IP) to provide maximum flexibility and choice for the end user. The introduction of support for a new applications - ContactStore Search & Replay - and enhancements to applications such as Phone Manager, Conferencing Center and SoftConsole provide opportunities for end user productivity improvements.

Business Benefits

  • Total voice and data communication solution for small and mid-sized businesses. Avaya IP Office 406
  • Functions as a traditional phone system or an IP Phone Server. Avaya IP Office 406
  • Supports both single locations and multi-site networks. Avaya IP Office 406
  • Basic call center and voice messaging capabilities are built-in. Avaya IP Office 406
  • Scalable as business needs grow. Avaya IP Office 406
  • Protects current investments in communications. Avaya IP Office 406
Avaya IP Office can easily scale up to 360 endpoints (IP Office 412) with more than 200 analog and digital trunks (up to 96 trunks; 192 analog trunks) giving small and medium size businesses room to grow.

Neobits, Inc.: Small Business PBX Phone Systems

PBX, IP PBX, Phone System

The Avaya IP Office platform comprises 3 models: IP Office - Small Office Edition; IP403 (now discontinued); IP406; and IP412. The IP403, IP406 and IP412 platforms can have expansion modules added to them to match the requirements of a growing business. The IP Office - Small Office Edition is a compact platform specifically designed to meet the needs of home offices and very small business. In a single unit it provides a PBX with capabilities to support Auto Attendant, Voicemail, broadband access, a wireless access point, and VPN tunneling. VCM compression is included as standard to support IP extensions or provide IP trunks back to a head office. The IP Office - Small Office Edition supports a maximum of 28 extensions; the IP403 supports a maximum of 100 extensions; the IP406 (V2)supports a maximum of 190 extensions; the IP412 supports a maximum of 360 extensions.

Avaya IP Office IP406 V1 Office
Supports 6 Expansion Modules providing a combination of up to 180 analog and digital extensions, with capacity for 8 analog trunks or 2 digital trunk (48 T1 channels or 60 E1 channels). Additional analog trunks can be provisioned using the IP400 Analog trunk 16 module. Features include 20 optional voice compression channels, 8 port Layer 2 switch, and 24 data channels. Data channels are used for Routing, RAS and Voicemail applications. V2 replaces V1.

Avaya IP Office IP406 V2 Office
Similar to the IP406V1 but adds 8 Digital Station ports (DS), 2 analog phone ports, a compact flash memory card socket for optional embedded voicemail. The 8 Ethernet ports are switched (Layer 2). The serial port is changed to a 9-pin serial port and the trunk interfaces can include a dual-PRI in slot A.

All IP Office models support common software, telephones, and applications.

Avaya IP Office delivers full voice functionality with a comprehensive set of features. The system can be configured as a voice-only PBX using traditional circuit-switched lines or as an IP telephony server using high-speed ISDN/PRI dial-up access and/or direct leased line connectivity.

When acting as an IP Phone server, IP Office supports cost effective standards-based IP telephony (H323), quality of service (QoS) through DiffServ (for routing), 802.1p (when used in conjunction with a CajunĀ® local area network [LAN] switch), and remote locations connected via Frame Relay. Voice calls can be allocated dynamically and can -bump- a multi-channel data transmission from one of its channels as needed to help ensure priority voice calls get through.

Multiple Avaya IP Office systems can be linked together using a standard data network, providing limited feature transparency and advanced applications such as centralized voice mail and call center. The data networking capabilities of IP Office include Internet or branch-to-branch based routing with firewall-protected Internet access and integral security. The system supports the QSIG protocol for improved networking and interoperability.

As a local-area network (LAN) hub, IP Office can connect up to eight PCs to each other and a router with standards-based directory support for easy integration into IT environment. Avaya IP Office is complementary to Avaya switch technology and VPNetĀ® solutions, giving businesses the ability to grow into converged networks.

The basic system includes a 4-port voice messaging solution and the ability for users to manage their phone calls through a simple GUI. Additional applications, such as enhanced (integrated) messaging, web-enabled conferencing, and customer service (call center) can be added when needed. The Auto Attendant application enables callers to route their own calls to the relevant department/person without the need to speak to an operator/receptionist. Receptions/operators can take advantage of the Soft Console application to present a professional view of the business to all callers. TAPI (Telephone Applications Programming Interface) support enables IP Office to be linked to Microsoft Outlook and other popular desktop applications for screen pops and PC-based telephony management.

Avaya IP Office allows users access from desktop computers, laptop PCs, with individual firewall security and access control.

Investment protection is offered through handsets supported by several Avaya platforms, and provides a migration path that is forward and backwards compatible. IP Office supports IP and digital telephone operation, with large display desktop phones with sophisticated screen-driven feature access. Single button on/off control is available for selected features for ease of use.

Complete list of phones supported by IP Office
  • Digital phones -
    • 20 series: 2010, 2030, 2050, 20CC, 20DS (supported with Release 3.0DT)
    • 24 series: 2402, 2410, 2420
    • 44 series: 4406, 4412, 4424
    • 54 series: 5402, 5410, 5420
    • 64 series: 6408, 6416, 6424
  • IP phones
    • 46 series: 4601, 4602, 4602SW, 4610, 4610sw, 4620 , 4620sw
    • 56 series: 5601, 5602, 5602SW, 5610, 5620


  • Eight Digital Station (DS) ports for 24xx, 44xx, 54xx and 64xx Series phones (plus 3810 and 9040)
  • Two Analog telephone ports
  • Eight 10/100 Mbps LAN Switched ports (layer-2)
  • Support for optional embedded voicemail/auto-attendant (Compact Flash card)
  • 9-pin DTE Port (for maintenance or serial dongle connection for PC-less licensing)
  • X.21/V35 WAN interface
  • Support for 6 Expansion Modules
  • Two relay switch port for door entry systems (Ext O/P socket)
  • Audio port for external music on hold source
  • 40 Data channels (Maximum 20 useable for Voicemail Pro)
Note: A data channel is used whenever a call is made from the IP network to an exchange line (Central Office). For example, four people surfing the Internet will use a single data channel since they all share the same line to the ISP. Two people remotely accessing the Office LAN from home will use two data channels since they have dialed in on separate lines. IP extensions do not use data channels.

Avaya IP Office 406 System Features
  • Account Codes
  • Automatic Call Distribution/ Hunt Groups
  • Bridged Appearance
  • Call Appearance
  • Call Barring
  • Call Coverage
  • Caller Display
  • Dial Emergency
  • External Control Port
  • E911
  • Group Paging
  • Hold Music
  • Hot Desking
  • Incoming Call Route
  • Intrusion Warning Code
  • Key & Lamp Operation
  • Least Cost Routes
  • Line Appearance
  • Maximum Call Length
  • Night Service
  • Off-Switch Call Inhibit
  • Outgoing Calls
  • PIN Restricted Calling
  • Personal Fax Numbers
  • Queuing
  • Short Codes
  • Speed Dials
  • Time Profiles
IP Office Extension Features
  • Absent Text
  • Call Coverage
  • Call Forwarding
  • Call Hold
  • Call Intrude
  • Call Park
  • Call Pickup
  • Call Steal / Acquire Call
  • Call Transfer
  • Call Waiting
  • Clear Call Waiting
  • Conference Calls
  • Dial Ahead
  • Dial On Pickup
  • Directory
  • Distinctive Ringing
  • Do Not Disturb
  • Enhanced Intrusion (Whisper Page)
  • Follow Me
  • Handset Dial By Name
  • Hot Transfer
  • Hold Call Waiting
  • Login
  • Meet-Me Conference
  • Monitor Calls
  • Ring Back When Free
  • Relay On/Off/Pulse
  • Suspend/Resume
  • Suspend Call Waiting
  • Toggle Calls