Avaya IP Office Release 7 Norstar and
BCM Phone Feature Comparison Matrix

The functionality of the features in some cases might be different when migrating from the BCM to the IP Office, and the matrix below will help highlight what feature change, if any, might have occurred.

It's also important to note that this only lists whichBCM Featurescodes are supported on BST Series Phones connected to an IP Office 7.0. If a feature is listed as not supported "e;N"e;, it does not mean that the feature or similar feature does not exist on IP Office. It means simply that the feature can not be used through a Feature Code, but the feature could be used through an IP Office Short Code or button.

F-HOLDExclusive Hold No

F**NNN Administration and engineering features No

F*0Key Inquiry Yes Very similar to BCM interface.

F*1Program External Autodialer Yes Very similar to BCM interface. If the user has a login code (password) defined, then he will be prompted for it before being allowed to program buttons.

F*2Program Internal Autodialer Yes Very similar to BCM interface. If the user has a login code (password) defined, then he will be prompted for it before being allowed to program buttons.

F*3Program Feature Key Yes "e;Very similar to BCM interface, and can also be used to set all buttons to default or to select from a list of features. If the user has a login code (password) defined, then he will be prompted for it before being allowed to program buttons.

In addition users will have the option to program features on button by scrolling through a list of features. See below under * for a full list of selectable features."e;

F*4 Program Personal (Set)Speed DialerYes Very similar to BCM interface.
F*501-F*504 Select Language No
F*510 Time Zone Offset for IP Sets No
F*520 Park on First Free SWCA No
F*521-F*536 System Wide Call Appearances No
F*537 Retrieve Oldest SWCA Call No
F*538 Retrieve Newest SWCA Call No
F*550 Silent Monitor No

F*6 Select Ring Type Yes Very similar to BCM interface. Can also select ring volume here through the volume bar.

F*7 Select Display Contrast Yes Very similar to BCM interface.
F*80 Select Ring Volume Yes Very similar to BCM interface.
F*81 Move Line No

F*82 Select Dialing Option Yes In BCM, choice of standard, predial, or automatic. In IP Office, choice of enbloc on (predial) or enbloc off (automatic dial).

F*84 Auto Call Logging Mode No
F*85 Set Call Log Password No
F*89 Programmed Release Reach-through Code No
F*9 Run/Stop Reach-through Code No
F*9xx IP Set External Feature Request No
F#1 Cancel Sent Message No
F#2 Cancel Ring Again Yes Very similar to BCM interface.
F#3 Split Conference No
F#4 Cancel Call Forward All Calls Yes Very similar to BCM interface.
F#65 CancelReceived MessageNo
F#70 Cancel Transfer No
F#73 Auto Hold Off No
F#74 Unpark Call (does not exist BCM) Yes New features for BST sets on IP Office to unpark calls.
F#802 Cancel Group Listen Yes Very similar to BCM interface.
F#806 Cancel Static Time/Date No
F#809 ATA Tones Off No
F#815 Call Log Autobumping Off No
F#819 Cancel ONN Blocking No
F#84 Cancel Selective Line Redirection No
F#85 Cancel Do Not Disturb Yes Very similar to BCM interface.
F#86 Cancel Background Music No
F#871 Cancel Ringing Service Manual Override No
F#872 Cancel Restriction Service Manual Override No
F#873 Cancel Routing Service Manual Override No
F#875 Cancel Hospitality Room Alarm No
F#88 Cancel Voice Call Deny No
F0 Invoke Speed Dial Yes "e;Very similar to BCM interface.

BST User can use the IP Office Directory. On all BST models the user can add a directory button through F*3. On the two-line display phones the user can also press the call appearance button (intercom) and will get a softkey in the display labeled "e;"e;Dir"e;"e;, which provide access to the directory.

User have to use the volume bar to scroll through the entries. "e;

F1 Send Message No
F2 Ring Again Yes Very similar to BCM interface.
F3 Conference Yes Somewhat similar to BCM interface. In IP Office, make all calls, then enter F3; this will collapse all of the calls into a conference. The IP Office conference feature is more like the BCM multiparty conference feature than the BCM three-party conference feature.

F4 Call Forward All Calls Yes "e;Similar to BCM interface. In IP Office, does not forward internal or hunt group calls unless administered to do so in System Administration. Forward internal is on by default; forward hunt group calls is off by default.

If the call is not answered at the Forwarded To extension, the call will be treated based on the Forwarded To extension rules. Short codes will be based on the Forwarded To extension. "e;

F5 Last Number Redial Yes Very similar toBCM interface.
F60 Page General Yes Somewhat similar to BCM interface; enter a group DN rather than a page zone.
F61 Page Internal No
F62 Page External No
F63 Page Internal and External No
F64 Line Pool Selection No
F65 Reply Message Waiting Yes Somewhat similar to BCM interface. In IP Office, connects to audio Voice Mail (no visual voice).

F66 Voice Call Yes Very similar to BCM interface.
F67 Save Number/Saved Number Redial No
F68 Restriction Override No
F69 Priority Call Yes Somewhat similar to BCM interface. Rings a phone that has DND turned on, does not barge in on an active call.

F70 Transfer Yes "e;Somewhat similar to BCM interface. On BCM, user may press the Rls button to complete a transfer. OnIP Office, user must press "e;"e;Complete"e;"e; softkey or Transfer programmed button, or dial F70 again to complete the transfer.

Transfer requires a free call appearance, different to BCM. For example, if a set has two call appearances and the user has one call on hold, the second call cannot be transferred since there is no free call appearance. "e;

F71 Link Reach-through Code No
F72 Timed Release Reach-through Code No
F73 Auto Hold On No

F74 Call Park Yes Somewhat similar to BCM interface; park codes can be selected by the user. If not selected by user, then they are based on the DN of the user parking the call. In IP Office, F#74 has been added to retrieve a parked call.

F75 Group Call Pickup Yes Somewhat similar to BCM interface. Group Call Pickup answers a ringing hunt group call of which the user is a member. Does not pickup up non-hunt group calls to other members of the hunt group.

F76Directed Call PickupYes Very similar to BCM interface.
F77 Call Duration Timer Yes Very similar to BCM interface.
F78 Pause Reach-through Code No
F79 Exclusive Hold No
F800 Trunk Answer From Any Station No
F801 Off-hook Call Queuing No
F802 Group Listen Yes Very similar to BCM interface. F803 Show Time and Date Yes Very similar to BCM interface.
F804 Dial Tone Detect No
F805 Station Set Test No
F806 Static Time/Date No
F807 Ringing (Signal) Call No
F808 Long Tones No
F809 ATA Tones On No
F811 Call Inquiry No
F812 Call Log Yes Very different from BCM interface, but most of the same information is available.
F813 Log It No
F814 Call Offer Reject No
F815 Call Log Autobumping On No
F816 Callback and Auto Redial No
F818 Call Charge Information No
F819 ONN Blocking No
F82 Camp On/Call Waiting No
F83 Privacy Control Toggle No
F84 Selective Line Redirection No
F85 Do Not Disturb Yes Very similar to BCM interface.
F86 Background Music No
F870 Display Service Mode No
F871 Ringing Service No
F872 Restriction Service No
F873 Routing Service No
F875 Hospitality Room Alarm No
F876 Hospitality Room Condition No
F877 Hospitality Desk Alarm No
F878 Hospitality Desk Room Condition No
F879 Hospitality Desk Room Occupied No
F88 Voice Call Deny No
F897 Malicious Call ID No
F930 MeetMe Conference No
F960 Find Me Follow Me Handoff No
F980 Express Messaging No
F981 Voice Mail Login Yes Brings user to IP OfficeEmbedded VM or VM Pro, different interface, no visual VM on BSTs

F982 Voice Mail Operator Settings No
F983 Voicemail Programming No
F984 Call Forward to Voice Mail No
F985 Display Voice Mail DN or Skillset No
F986 Transfer to mailbox No
F987 Voice Mail Interrupt No
F988 Voice Mail Dial by name or directory No
F989 Record call No
F9xx X-Features F981 only In IP Office, F981 performs the same action as F65. Somewhat similar to BCM interface.

The follwing feature can be programmed on M7000 and T7000 Series set on IP Office through F*3. Press F*3, Press "e;More"e; softkey, scroll through feature list withsoftkeyor volume bar, then select feature and button.

1. Speed Dial
2. Ring Agn/Back
3.Conference
4. Call Fwd All
5. Lost No. Redial
6. Page Group
7. Voicemail
8. Voice /Auto IC
9. Priority Call
10. Transfer
11. Call Park
12. Group PickUp
13. Direct PickUp
14. Timer
15. Do Not Distrb
16. Contrast
17. Group Listen
18. Time of Day
19. Call Log
20. Self-Administ
21. Account Code
22. ForwardOnBusy
23. ForwardOnNoAnser
24. Pickup
25. Directory
26. FlashHook
27. Internal Auto
28. Set Hunt GroupN
29. Twinning
30. Ringer Off