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BUSINESS PHONE SYSTEMS
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What you need to know when choosing a small business phone system?

The main differentiating factor that defines a small business phone system from that of a medium sized business is one of a few factors: The types of lines (analog, digital / PRI, or SIP), the types of advanced applications, and whether to use VoIP or not.

A brief description:

There are a few different types of incoming lines: analog, digital (otherwise known as PRI), and SIP trunks, with analog being the most traditional type of line brought into a small business. Click here for a brief description of PRI lines.
While most small businesses function efficiently and effectively with basic analog lines, our trained service staff can help you determine what applications and features you'll need to address your company's specific communication needs.
get started - Contact us today

Choose Digitcom, Canada’s leading corporate
business phone specialist, and enjoy:

  • Choice: Incredible range of the world’s leading phone brands.
  • Training: Digitcom offers monthly system admin training in our world class training facility.
  • Cost savings: Every day low prices on all VoIP phone systems.
  • Ongoing Support: Experienced, local support team and professional staff training.
  • Simplicity: We explain everything in plain English and put our guarantee in writing.
  • Convenience: Easy payment options.
  • One stop shop: Phone systems, call centers, data switching, cabling, PRI, SIP trunks ,
    and Hosted PBX.
get started - Contact us today

The answers to these questions will give as a clear picture of what your
company’s needs are and how Digitcom can best meet them:

  • 1) What issues is your business currently facing?
  • 2) What kind of growth are you expecting over the next few years?
  • 3) Do you need a call center?
  • 4) Do you want to spend a few extra dollars and purchase a “desi-less” phone?
       (A desi-less phone is a handset without a paper insert.)
  • 5) Is your infrastructure (cable) ready for VoIP?
  • What is your budget for a new system?
  • 7) What system do you have currently? (Some of the products we sell have
       extra trade-in rebates depending on the product you are currently using.
  • 8) Do you require financing? Some manufacturers have special financing in place.
  • 9) Are you open to a hosted VoIP solution?
get started - Contact us today

Discover the difference a professional telephone solution makes when
implemented by professionals.

Our experienced, nationwide team has developed Canada’s best implementation practices, delivering you a seamless transition to new technologies. We go to extraordinary lengths to protect your business from unnecessary disruptions.
Your staff will also receive professional training, as well as a complimentary refresher course to ensure that your business gets the maximum return on your investment. With new phone systems now a fraction of the cost they used to be, operating with substandard technology and equipment can actually be detrimental to your business, needlessly costing you money.
Leading Brand, Popular Choices
Call our friendly staff for your no obligation free quote or check out the rest of our site for information on all our leading small phone system brands.
get started - Contact us today

8 Popular FAQ about buying a Small Business Phone System

1. Do I need to use different companies or can Digitcom take care of everything at once?

Digitcom offers a helpful comprehensive communications package, meaning that working with Digitcom will remove all the hassle of trying to organize your communications services. Digitcom arranges everything from phone systems, cabling, data, phone calls, new phone lines, relocations, VoIP, remote connectivity.
Whatever your small business requires, Digitcom prides itself of being your one-stop-shop.
Our friendly staff have helped 1,000’s of new businesses get started by coordinating and assisting with:
  • Telephone systems
  • Data and voice cabling
  • New phone lines, fax lines
  • Organizing existing numbers
  • Creating 800 numbers
  • Internet and data
  • VoIP
  • Wireless handsets
No matter what your needs, our experienced professional staff will make setting up your comprehensive communications system easier than you ever thought it could be.

2. Do you provide system training?

Canada's only in office training seminars. Free.
Here at Digitcom educating you about your communications needs is as important to us as meeting the needs themselves. That’s why beyond providing customer service, technology, and communication systems that are second to none, Digitcom prides itself on being the only communications company in Canada to offer free in office training sessions to all those who have purchased a phone system.
Digitcom will offer you and your staff unprecedented full system administration training, so that you will know how to program and change the system options on your phone system yourself.

3. Do Digitcom’s low prices mean low quality?

Absolutely not! Digitcom utilizes both its extensive contacts in the communications industry and purchasing in bulk in an effort to keep prices down yet still giving you a choice of an incredibly wide range of leading small business phone systems, handsets, headsets, cordless phones and other popular accessories.
We provide only genuine authorized products with complete manufacturer warranties. We keep our prices low because we buy well.

4. 12-Month Phone System warranty on new & used systems?

It may sound like we’re a little crazy, but we here at Digitcom are so confident in the wide range of products we sell that we offer an incredible 12 month warranty on all new and used systems.
We stand behind every system we sell, and to that end our team of expert technicians is ready to help you at any time.

5. What is VoIP and is it really a low call cost solution for your small business?

We are asked about Voice-Over-Internet-Protocol (VoIP) by almost every customer. Is VoIP cheaper? Is VoIP right for my business? How does VoIP work?
VoIP can offer significant phone call savings for most customers by cutting call rates and slashing line rental charges. Here at Digitcom we’re known as the IP phone experts, so give us a call to see how much you can save.
That being said, if you're after cheap phone calls without VoIP, we can help you there as well. Either way, call us today and discover how you can get rid of expensive phone bills forever!

6. What is the best payment option for your phone system solution?

Whatever your cash-flow, we have a payment option for your small business phone system:
  • Buy to own outright.
  • Renting is 100% tax deductible and keeps your cash in your business
  • Lease to have the option to buy the system at the end of the lease period.
  • Bundle your phone calls and system and you may be eligible to get your small business telephone system for free Give us a call to discuss the right payment option for you.

7. Is installing a phone system difficult?

If you've never had a phone system installed before, we’re here to you that there’s absolutely nothing to worry about. Our expert service department will efficiently and effectively take care of everything (phone lines, data cabling - everything) to get your small business phone system up and running with minimal fuss.
Further, you'll get the most from your small office phone system with our extensive user training.

8. So do I choose a new or used phone system?

For small business requiring less than five phone handsets often the biggest consideration is price. In our experience, many small businesses have found that a used telephone system is ideal, offering all the features and functionality small business owners are looking for at a fraction of the price of a new system.
So if your telephone system requirements are relatively basic, most often a new phone system is overkill, solving communications issues that you don’t have. However, if you find yourself needing important features like:
  • Voicemail
  • Auto attendant
  • Transferring to mobile phones
  • VoIP
  • Remote workers
...and other newer technologies than a new small business phone system may be better suited to your requirements. While the best place to start is often as simple as perusing Digitcom’s own easy-to-understand phone systems book, its also helpful to think of your communications system wish list, the things that you want in your phone system, and then speak to our experienced service staff who can then provide you with different options at different price points. Whether you’re a “just get me started as cheap as possible” person, or an “I want to do this properly now so I don’t have to revisit it in a few years” person, no matter what you’re looking for Digitcom has a solution to match.
get started - Contact us today

ask questions

get answers

What you need to know when choosing a medium business phone system?

The main differentiating factor that defines a medium business phone system from that of a smaller, or even larger sized business is one of a few factors:
- The types of lines – most medium sized business choose to install PRI lines instead of the older style analog lines. Click here for a brief description of PRI lines - The need for advanced applications: unified messaging, conferencing, and typically, whether the install some type of call center application into the business - The need for redundancy – this is generally not chosen at the medium sized business level, although might be a point of considerationIf your business runs multiple sites, perhaps it’s time to consider connecting your branch locations together under one comprehensive communications plan.
get started - Contact us today

Choose Digitcom, Canada’s leading corporate
business phone specialist, and enjoy:

  • Choice: Incredible range of the world’s leading phone brands.
  • Training: Digitcom offers monthly system admin training in our world class training facility.
  • Cost savings: Every day low prices on all VoIP phone systems.
  • Ongoing Support: Experienced, local support team and professional staff training.
  • Simplicity: We explain everything in plain English and put our guarantee in writing.
  • Convenience: Easy payment options.
  • One stop shop: Phone systems, call centers, data switching, cabling, PRI, SIP trunks ,
    and Hosted PBX.
get started - Contact us today

The answers to these questions will give as a clear picture of what your
company’s needs are and how Digitcom can best meet them:

  • 1) What issues is your business currently facing?
  • 2) What kind of growth are you expecting over the next few years?
  • 3) Do you need a call center?
  • 4) Do you want to spend a few extra dollars and purchase a “desi-less” phone?
       (A desi-less phone is a handset without a paper insert.)
  • 5) Is your infrastructure (cable) ready for VoIP?
  • What is your budget for a new system?
  • 7) What system do you have currently? (Some of the products we sell have
       extra trade-in rebates depending on the product you are currently using.
  • 8) Do you require financing? Some manufacturers have special financing in place.
  • 9) Are you open to a hosted VoIP solution?
get started - Contact us today

Discover the difference a professional telephone solution makes when
implemented by professionals.

Our experienced, nationwide team has developed Canada’s best implementation practices, delivering you a seamless transition to new technologies. We go to extraordinary lengths to protect your business from unnecessary disruptions.
Your staff will also receive professional training, as well as a complimentary refresher course to ensure that your business gets the maximum return on your investment. With new phone systems now a fraction of the cost they used to be, operating with substandard technology and equipment can actually be detrimental to your business, needlessly costing you money.
Leading Brand, Popular Choices
Call our friendly staff for your no obligation free quote or check out the rest of our site for information on all our leading small phone system brands.
get started - Contact us today

ask questions

get answers

What you need to know when choosing a large business phone system?

While most large businesses are already running on PRI lines, (Click here for a brief description of PRI lines) there are still important communications questions to be answered:
- Is it time to look at SIP (click for SIP explanation) to enhance your businesses communication network?
- Do you need redundancy in your voice network?
- Are you running multiple sites?
- Are you looking for unified communications? Conferencing?
- Perhaps it's time to install a call center with full call center reporting?
get started - Contact us today

Choose Digitcom, Canada’s leading corporate
business phone specialist, and enjoy:

  • Choice: Incredible range of the world’s leading phone brands.
  • Training: Digitcom offers monthly system admin training in our world class training facility.
  • Cost savings: Every day low prices on all VoIP phone systems.
  • Ongoing Support: Experienced, local support team and professional staff training.
  • Simplicity: We explain everything in plain English and put our guarantee in writing.
  • Convenience: Easy payment options.
  • One stop shop: Phone systems, call centers, data switching, cabling, PRI, SIP trunks ,
    and Hosted PBX.
get started - Contact us today

The answers to these questions will give as a clear picture of what your
company’s needs are and how Digitcom can best meet them:

  • 1) What issues is your business currently facing?
  • 2) What kind of growth are you expecting over the next few years?
  • 3) Do you need a call center?
  • 4) Do you want to spend a few extra dollars and purchase a “desi-less” phone?
       (A desi-less phone is a handset without a paper insert.)
  • 5) Is your infrastructure (cable) ready for VoIP?
  • What is your budget for a new system?
  • 7) What system do you have currently? (Some of the products we sell have
       extra trade-in rebates depending on the product you are currently using.
  • 8) Do you require financing? Some manufacturers have special financing in place.
  • 9) Are you open to a hosted VoIP solution?
get started - Contact us today

Discover the difference a professional telephone solution makes when
implemented by professionals.

Our experienced, nationwide team has developed Canada’s best implementation practices, delivering you a seamless transition to new technologies. We go to extraordinary lengths to protect your business from unnecessary disruptions.
Your staff will also receive professional training, as well as a complimentary refresher course to ensure that your business gets the maximum return on your investment. With new phone systems now a fraction of the cost they used to be, operating with substandard technology and equipment can actually be detrimental to your business, needlessly costing you money.
Leading Brand, Popular Choices
Call our friendly staff for your no obligation free quote or check out the rest of our site for information on all our leading small phone system brands.
get started - Contact us today

ask questions

get answers

What you need to know when choosing an enterprise business phone system?

As it is for all companies, the right communications system is vital for any enterprise business. For you, redundancy is probably something you will want to consider, as is single site administration of all of your locations. Digitcom can even help unify a communications system that may sport a mix of brands across numerous sites.
get started - Contact us today

Choose Digitcom, Canada’s leading corporate
business phone specialist, and enjoy:

  • Choice: Incredible range of the world’s leading phone brands.
  • Training: Digitcom offers monthly system admin training in our world class training facility.
  • Cost savings: Every day low prices on all VoIP phone systems.
  • Ongoing Support: Experienced, local support team and professional staff training.
  • Simplicity: We explain everything in plain English and put our guarantee in writing.
  • Convenience: Easy payment options.
  • One stop shop: Phone systems, call centers, data switching, cabling, PRI, SIP trunks ,
    and Hosted PBX.
get started - Contact us today

The answers to these questions will give as a clear picture of what your
company’s needs are and how Digitcom can best meet them:

  • 1) What issues is your business currently facing?
  • 2) What kind of growth are you expecting over the next few years?
  • 3) Do you need a call center?
  • 4) Do you want to spend a few extra dollars and purchase a “desi-less” phone?
       (A desi-less phone is a handset without a paper insert.)
  • 5) Is your infrastructure (cable) ready for VoIP?
  • What is your budget for a new system?
  • 7) What system do you have currently? (Some of the products we sell have
       extra trade-in rebates depending on the product you are currently using.
  • 8) Do you require financing? Some manufacturers have special financing in place.
  • 9) Are you open to a hosted VoIP solution?
get started - Contact us today

Discover the difference a professional telephone solution makes when
implemented by professionals.

Our experienced, nationwide team has developed Canada’s best implementation practices, delivering you a seamless transition to new technologies. We go to extraordinary lengths to protect your business from unnecessary disruptions.
Your staff will also receive professional training, as well as a complimentary refresher course to ensure that your business gets the maximum return on your investment. With new phone systems now a fraction of the cost they used to be, operating with substandard technology and equipment can actually be detrimental to your business, needlessly costing you money.
Leading Brand, Popular Choices
Call our friendly staff for your no obligation free quote or check out the rest of our site for information on all our leading small phone system brands.
get started - Contact us today

ask questions

get answers