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What is Hosted PBX?

Simple. All the capabilities of On-Premise, operating in the Cloud!

Frequently Asked Questions about Hosted PBX

open imagesWhich phone(s) does a hosted system support?
open imagesCan I keep my existing phone number?
open imagesCan I use my own internet services?
open imagesHow much bandwidth do I need?
open imagesHow do you guarantee high quality?
open imagesWhat up-time can you provide for your service?
open imagesDo you provide a fax service on a hosted system?
open imagesHow does the installation process work?

Hosted PBX Solution Features

Connect Multiple Office

Users in multiple offices? Our Hosted PBX Solution provides you with shared resources such as auto attendants, call centres, and desk to desk dialing across the world.

Automated Attendant

Your Automated Attendant answers calls, takes messages, and even transfers to extensions. That means more time for you to focus on the big stuff.

Voicemail to Email

All voicemails go straight into your e-mail. No more fumbling with the phone’s navigation system.

Mobile Twinning

Mobile Twinning allows incoming calls to ring both your work and cell phones. Choose to answer on one device, and feel free to switch to the other mid call.

HD Quality Voice

Wideband Audio. The clearest available calls.

ACD Call Center

Automatic Call Distributor is the superior call centre system: Customizable greetings, call queuing, real time stats, and the ability to run historical reports.


Whether it’s a Hosted PBX or On-Premise, installing a new business phone system affects everyone from the warehouse shop floor to the president.

Digitcom sells both premise-based and cloud-hosted business phone systems, hosted VoIP PBX, SIP trunking service, back-up redundancy, and hybrid solutions with a keen sense of how to make it all work.

There are lots of hosted PBX service providers from which you can choose. What sets us apart is our extensive VoIP experience with over 20 years in the business. Our head office is in Toronto, Canada, however we service business phone system and clients across the country, with satellite support offices in other cities including Montreal, Ottawa, Edmonton, Calgary, Vancouver and Halifax. Ask around! Digitcom is a leading provider of voice and data solutions. We have won numerous awards over the years, including the prestigious CDN Top 100 Solution Providers of 2011, Avaya Business Partner of the Year for 2010, and Avaya’s New Acquisitions Award for 2012.


Awards and Certifications

A message from the President

Digitcom has been selling and servicing phone system solutions since 1991. We look after the end to end solution including the phones system itself, hosted PBX, SIP trunks, cabling, networks, switches and routing, QoS, and of course, call centers and full system design. We service and have presence in all major Canadian cities including Toronto, Montreal, Vancouver, Calgary, Edmonton, Ottawa, Halifax and Winnipeg.

Please give us a call. 855-848-1667. We bring experience and an unwavering commitment to complete customer satisfaction on every project we do. We pride ourselves on our reputation. You will be happy. I personally guarantee it.

Jeff Wiener

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