Sales & Support - 1-866-667-8357

Change name on your mailbox in Nortel Norstar system

Description:This video covers how to use your Nortel phone to change the display name of your mailbox or any mailbox if you are the administrator



Step by Step Guide

This video covers how to change your name on your Nortel phone.

  1. Press "FEATURE" -> Enter 983, this is the administration log in.
  2. Big phones
  3. Enter your password, in our case, the password is 1020000, press "#" after the password is entered.
  4. Big phones
  5. First select "Mailbox", then select the "Change" option.
  6. Big phones
  7. Enter the mailbox number you would like to make change on.
  8. Big phones
  9. Keep pressing "NEXT" until you see the name of the mailbox displayed on the screen.
  10. Big phones
  11. Select the "Change" option
  12. Big phones
  13. With a dial pad, enter the new name for the mailbox. For example, for name "JIM", press 5 once for "J", press number 4 three times for "I", and press number 6 for "M".
  14. Big phones
  15. To enter a comma between the names, press "#" twice
  16. Big phones
  17. After entering the name, press "OK", then press the "release" button.
  18. Big phones

If you need help Changing name on your mailbox in Nortel Norstar system, fill the form above. Get Help Now