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How to Find Dongle Number in Avaya IP Office

Description:The video demonstrates How to Find Dongle Number in Avaya IP Office

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Step by Step Guide

When ordering new licenses for your new system, you may be asked to provide the dongle number or PLDS host ID for your system depending on the type of license being used. This information can be located using the Manager program.

To obtain the dongle number for your system:


  1. Select the System section on the left, then click on the System tab.
  2. Scroll down until the Dongle Serial Number field is visible.

To obtain the PLDS host ID:


  1. Click on the Licenses section on the left.
  2. The PLDS host ID field will be shown on the right.
  3. If ordering licenses for an IP Office Server Edition, you may be asked to provide the system identification number. This information can be found on the summary page using the Manager program.