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Recording Auto Attendants with Embedded Voicemail

Description:This video shows you how to determine the correct shortcode (key sequence) to edit your auto attendance with Embedded Mail.

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Step by Step Guide

To change auto attendant with embedded voicemail, first open IP Office:


Click on start ->All Programs -> IP Office -> Manager.

When manager open, it’ll display a list of all available IP Offices on the network, choose the IP Office that you want to make a change to, the login username is “Administrator” and the password is “Administrator”. Once you are in the configuration, follow the steps below:

  1. Click “Auto Attendant” on the left hand side of manager
  2. Select the auto attendant name that you want to change.

    In the right hand side “Auto attendant” Pane, you’ll see all available time profiles and their recording name and short code. You cannot change the short code, instead, you need to write it down, and dial the short code on your phone when you want to record or change the greeting message.

    In the “actions” pane, you can change the actions in the menu.