Take a look at some of these AMAZING applications. Truly the best product on the market.
Check out some of these add-ons that can be added to the Avaya IP Office product – just to give you a sample – here is a screen shot of the Call Center Reporting software.
CCC Server – Provides one supervisor position, with real-time information view, management by exception, plus historical reports for any aspect of the contact center. Also included are 5 agents, and one full-functionality PC-based wallboard. Up to 73 standard reports can be produced. All users can immediately use a PC-based wallboard to view basic statistics for the whole contact center.