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Avaya, the Transformation of a Telecom Giant and the Digitcom Mouse That Followed Along

I remember my first encounter with the Avaya IP Office. Let’s rewind...

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How to Edit Users in MyTelephony [Video]

This week, we bring to you a third instructional video, this time...

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How to Start a Zoom Conference Using MyIstra [Video]

Digitcom is incredibly proud of its updated hosted solution, which came out...

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Digitcom Receives First Rights to Sell Avaya “Powered By” in Canada

[Toronto, Ontario, 06/2018—] We are proud to announce that Digitcom is the...

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What We Learned from Our Avaya Webinars

As of late, Digitcom has been putting more effort into communicating its...

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Revisited: A Look Back At Our Predictions for Telecom Trends in 2018

Back in early January, Digitcom predicted 3 major ways business phone systems...

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An Excerpt from Answering Your Call: Contact Centres

NOTE: The book is officially available, and FREE, on Amazon, Barnes &...

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4 Key Features Necessary for Remote Work

Remote work is becoming a major facet of general office routine and...

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4 Reasons Telecom Solution Providers Must Incorporate Smartphones and Apps Into their Business Model

According to CDN's 2018 Benchmark Report, embedded below, Android has officially usurped...

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Why You Should Expect and Ask For Cloud Options from Your Solutions Provider

Each year, a celebration of accomplishments and growth takes place. 200 of...

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