• image
  • phone image

What is Hosted PBX?

Simple. All the capabilities of On-Premise, operating in the Cloud!

ASK QUESTIONS
GET ANSWERS

Frequently Asked Questions about Hosted PBX

We recommend Polycom. They’re the best in the industry for a hosted system!

Yes, of course you can! No matter where you are in Canada, you may keep the same number if you wish.

Yes! You can enjoy our hosted service while staying with your provider.

Digitcom’s engineers conduct surveys for all prospective hosted site clients, and they will let you know how much you need, based on both number of phones and number of phonelines required.

We isolate the phone system so that it isn’t worsened by concurrent Internet usage. We offer support 24/7 in case there is ever an issue.

On average, our customers enjoy 99.97% uptime. This is higher than most customers using traditional systems, which are prone to breakdowns.

Yes! Our system allows you to receive faxes from anywhere.

It’s a three step process:

  1. Install and establish the Internet connection.
  2. Unpack and program all phones and related equipment.
  3. Plug in all phones to Internet circuit.

Hosted PBX Solution Features

Connect Multiple Office

Users in multiple offices? Our Hosted PBX Solution provides you with shared resources such as auto attendants, call centres, and desk to desk dialing across the world.

Automated Attendant

Your Automated Attendant answers calls, takes messages, and even transfers to extensions. That means more time for you to focus on the big stuff.

ACD Call Center

Automatic Call Distributor is the superior call centre system: Customizable greetings, call queuing, real time stats, and the ability to run historical reports.

Mobile Twinning

Mobile Twinning allows incoming calls to ring both your work and cell phones. Choose to answer on one device, and feel free to switch to the other mid call.

HD Quality Voice

Wideband Audio. The clearest available calls.

Voicemail to Email

All voicemails go straight into your e-mail. No more fumbling with the phone’s navigation system.

HD Quality Voice

Wideband Audio. The clearest available calls.

Voicemail to Email

All voicemails go straight into your e-mail. No more fumbling with the phone’s navigation system.

HD Quality Voice

Wideband Audio. The clearest available calls.

Voicemail to Email

All voicemails go straight into your e-mail. No more fumbling with the phone’s navigation system.

Whether it’s a Hosted PBX or On-Premise, installing a new business phone system affects everyone from the warehouse shop floor to the president.

Digitcom sells both premise-based and cloud-hosted business phone systems, hosted VoIP PBX, SIP trunking service, back-up redundancy, and hybrid solutions with a keen sense of how to make it all work.

There are lots of hosted PBX service providers from which you can choose. What sets us apart is our extensive VoIP experience with over 20 years in the business. Our head office is in Toronto, Canada, however we service business phone system and clients across the country, with satellite support offices in other cities including Montreal, Ottawa, Edmonton, Calgary, Vancouver and Halifax. Ask around! Digitcom is a leading provider of voice and data solutions. We have won numerous awards over the years, including the prestigious CDN Top 100 Solution Providers of 2011, Avaya Business Partner of the Year for 2010, and Avaya’s New Acquisitions Award for 2012.

Awards and Certifications

A message from the President

Digitcom has been selling and servicing phone system solutions since 1991. We look after the end to end solution including the phones system itself, hosted PBX, SIP trunks, cabling, networks, switches and routing, QoS, and of course, call centers and full system design. We service and have presence in all major Canadian cities including Toronto, Montreal, Vancouver, Calgary, Edmonton, Ottawa, Halifax and Winnipeg.

Please give us a call. 855-848-1667. We bring experience and an unwavering commitment to complete customer satisfaction on every project we do. We pride ourselves on our reputation. You will be happy. I personally guarantee it.

Jeff Wiener

We Are Trusted By