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Nortel’s once innovative Norstar product was introduced sometime in the late 1980’s, and its fantastic run ended officially on March 1st, 2015.






Option 1

Keep your existing sets

Fortunately, Avaya does have a road map for these old Norstar and BCM products. The old handsets, M & T series, will continue to work on with Avaya IP Office.

As part of the previously announced convergence strategy and the launch of Avaya IP Office Release 7.0, Avaya is announcing the End-of-Sale (EoS) for new systems of Avaya Business Communications Manager 50 (BCM 50) and Avaya Business Communications Manager 450 (BCM 450) products, nine (9) months from the date of this announcement, effective March 1, 2012.

Products required to upgrade, expand and maintain existing BCM systems will continue to be offered for another three (3) years to March 1, 2015. This includes software authorization codes, terminals, media bay modules, expansion units, replacement parts, and upgrades to the latest release (BCM R6.0).

Option 2

Replace your sets

In some cases it might not make sense to actually maintain older Nortel Meridian systems and in fact be cheaper to overhaul the whole system. Digitcom’s Hosted PBX phone system is the cost-effective replacement for the Nortel BCM, Nortel BCM50, Nortel BCM450, Norstar and Meridian 1 CS1000 replacement.

Avaya, and Nortel whom Avaya acquired in 2005, both had an ‘evergreen’ strategy that committed to updates and upgrades to keep the systems current. Going from analog to digital to VoIP over the years.

But those systems were based on architectures that can’t take them forward, that prevent them from offering the next generation communications and collaboration capabilities organizations need to move forward.

To ease the burden for organizations running on legacy platforms, Avaya has created a series of upgrade promotions, depending on the model, age and other factors that dramatically reduce the cost of moving to a new platform.

Get A 30-Day Hosted PBX Trial For Free.

Industry-best calling rates, web-based management, corporate PBX features, total flexibility, all backed up by Digitcom’s exceptional customer service.

Why Should Digitcom Handle Your Next Project?

For over 25 years Canadian businesses have trusted Digitcom with their telephony and audio-visual needs. We’ve received several Consumer Choice and Customer Support awards that affirm our core focus. We stand behind our products and installation with our team of field technicians and remote support technicians.

  • With locations in Toronto, Calgary, and Vancouver we have a national range
  • Before your new system goes ‘live’ you’ll receive training sessions
  • A 2-hour response turnaround time for any major system failure
  • Even with minor adjustments we’re committed to solving the problem within 24 hours
  • Flexible pricing and technology options
  • Our sales engineers hold multiple certifications to deliver projects on-time and within budget

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