Covers how to transfer a call on your Avaya IP Office Phone. Length 1:15 Min
Training Videos
Transfering a call on your Avaya IP Office Phone
How to program a twinning button, and customize the mobility options in Avaya IP Office
Set up twinning for a user, and look at the most common twinning options. 4:35 Min
Establishing a conference call on your Avaya IP Office Phone
Covers how to establish a conference call on your Avaya IP Office Phone. Length 1:43 Min
How to Setup an Avaya IP Phone - 5610
The video demonstrates how to setup an Avaya 5610 IP Office phone. When configuring your IP Office for use with an IP Phone, there are a few prerequisites that should be checked. Length 2:41 Min
How to forward / unforward an extension number in Avaya IP Office
The video demonstrates How to forward / unforward an extension number in Avaya IP Office. Length 1:20 Min
Changing time profiles in Avaya IP Office
The video demonstrates about How to create holidays, and change your daily hours. Length 4:03 Min
Avaya IP Office Server Edition - Part I
The video demonstrates about the Avaya IP Office server edition Part one. Length 7:50 Min
New IP Sets, How to Tell if You Have Spare Set Licenses
The video demonstrates How to Tell if You Have Spare Set Licenses Length 1:40 Min
How to check call logs on your Avaya IP Office Phone
Covers how to check the call logs on your Avaya IP Office Phone. Length 1:27 Min
Salesforce Integration With Avaya IP Office
The video demonstrates Salesforce Integration With Avaya IP Office. Length 2:00 Min
Administrator's guide to buttons on Avaya IP Office phone
Covers and explains the buttons that are located on your Avaya IP Office Phone. Length 3:58 Min
Administrator's guide to changing and saving a configuration in Avaya IP Office
Covers downloading and saving a changed configuration to Avaya IP Office. Length 2:21 Min
How to program a twinning button, and customize the mobility options in Avaya IP Office
Set up twinning for a user, and look at the most common twinning options. Length 2:21 Min
Mapping extensions to the currently logged in user in Avaya IP Office
Mapping extensions to the currently logged in user in Avaya IP Office
About Avaya IP Office Mobile Twinning
The video covers the Avaya IP Office Mobile Twinning feature. Length 3:29 Min
Recording Auto Attendants with Embedded Voicemail
This video shows you how to determine the correct shortcode (key sequence) to edit your auto attendance with Embedded Mail. Length 2:21 Min
Avaya IP Office - Changing Auto Attendant (touch tone) options in Voicemail Pro client
This video explains how to add/modify the digits pressed in an Auto Attendant menu, and where they go to. Length 2:21 Min
Creating a new user and extension from scratch in Avaya IP Office
Discusses necessary settings for new user creation. Length 3:22 Min
Creating a new user and extension by copying and pasting an existing user
Considers which settings need to be modified when copying one user to create another. Length 2:21 Min
Resetting a mailbox password in Avaya IP Office
Discusses removing or changing a voicemail passwsord for an existing mailbox. Length 2:21 Min
Properly removing a user from Avaya IP Office
When someone leaves the company, it’s important to clean up after them and remove unused extensions. Length 2:21 Min
Changing time profiles in Avaya IP Office
How to create holidays, and change your daily hours. Length 4.03 Min
Incoming Call Routes: How to terminate a DID (Direct Inward Dial) number, or line, using Incoming Call Routes
This video describes how to target a line or phone number to a specific place. Length 2.52 Min
Avaya IP Office - How to record huntgroup hold messages in voicemail pro client
In this video we look at how to record hold messages for huntgroups with queuing. Length 6:48 Min
How to backup voicemail pro using voicemail pro client
The video demonstrates how to take backup of voicemail pro using voicemail pro client in Avaya IP Office. Length 1:01 Min
How to Enable/Disable DND in Avaya IP Office
The video demonstrates how to enable/disable Do Not Disturb in Avaya IP Office. Length 1:09 Min
How to Check the Avaya IP Office Software Version
The video demonstrates how to check the version of Avaya IP Office system. Length 0:55 Min
Avaya IP Office - Changing an auto attendant greeting in Voicemail Pro client
Learn how to launch, record an Auto Attendant greeting, and save your changes in Voicemail Pro client. Length 3:36 Min
How to Open & Login under System Status Application in Avaya IP Office
In this video we are going to see how to open & login under system status application in Avaya IP Office system. Length 1:23 Min
How to Find Dongle Number in Avaya IP Office
The video demonstrates how to find the dongle number or PLDS host ID for your Avaya IP Office system. Length 1:20 Min
How to Setup Avaya IP Phone - 1616
The video demonstrates how to setup an Avaya 1616 IP Office phone. Length 5:32 Min
How to Change Time on an Avaya IP Office System
The video demonstrates how to Change Time on an Avaya IP Office System. The system can be configured to use the time from a couple of different sources. Length 1:41 Min
How to Upload Licenses in Avaya IP Office
The video demonstrates how to upload licenses in Avaya IP Office – ADI and PLDS. Length 3:35 Min
How to Backup IP Office Config Using IP Office Manager
The video demonstrates how to backup IP Office config using IP Office manager to back up the configuration file. Length 0:49 Min
How to Find Dongle Number in Avaya IP Office
The video demonstrates how to find the dongle number or PLDS host ID for your Avaya IP Office system. Length 1:20 Min
How to Setup Avaya IP Phone - 1616
The video demonstrates how to setup an Avaya 1616 IP Office phone. Length 5:32 Min
How to Change Time on an Avaya IP Office System
The video demonstrates how to Change Time on an Avaya IP Office System. The system can be configured to use the time from a couple of different sources. Length 1:41 Min
How to Setup an Avaya IP Phone - 9608
The video demonstrates how to setup an Avaya 9608 IP Office phone. When configuring your IP Office for use with an IP Phone, there are a few prerequisites that should be checked. Length 6:20 Min
How to Setup an Avaya IP Phone - 5610
The video demonstrates how to setup an Avaya 5610 IP Office phone. When configuring your IP Office for use with an IP Phone, there are a few prerequisites that should be checked. Length 2:41 Min
How to Upload Licenses in Avaya IP Office
The video demonstrates how to upload licenses in Avaya IP Office – ADI and PLDS. Length 3:35 Min
Creating a new user and extension by copying and pasting an existing user
Considers which settings need to be modified when copying one user to create another. Length 2:21 Min
How to Setup an Avaya IP Phone - 9608
The video demonstrates how to setup an Avaya 9608 IP Office phone. When configuring your IP Office for use with an IP Phone, there are a few prerequisites that should be checked. Length 6:20 Min
Recording Auto Attendants with Embedded Voicemail
This video shows you how to determine the correct shortcode (key sequence) to edit your auto attendance with Embedded Mail. Length 2:21 Min
Incoming Call Routes: How to terminate a DID (Direct Inward Dial) number, or line, using Incoming Call Routes
This video describes how to target a line or phone number to a specific place. Length 2.52 Min
How to customize user buttons in Avaya IP Office
Administrators are often asked if they can simplify tasks. Button programming is a powerful tool for making the user experience better. Length 2:21 Min
How to change the ringtone on NEC phones
This video covers how to change the ringtone on NEC phones. Length 1:14 Min
How to record a holiday greeting on NEC phones
This video covers how to record a holiday greeting on NEC phones. Length 1:45 Min
How to set up a conference call on NEC phones
This video covers how to check your missed calls from your call log. Length 1:33 Min
How to reset a voicemail password on NEC phones
This video covers how to reset a voicemail password on NEC phones. Length 1:16 Min
How to check missed calls on NEC phones
This video covers how to check your missed calls from your call log. Length 0:52 Min
How to set the clock on NEC phones
This video covers how to set the clock on NEC phones. Length 0:58 Min
How to check received calls and outgoing calls on NEC phones
This video covers how to check your answered incoming calls and outgoing calls. Length 1:07 Min
How to transfer calls from NEC phones
This video covers how to transfer incoming calls from one phone to another. Length 0:53 Min
How to use voicemail on NEC phones
This video covers how to check your voicemail messages. Length 0:53 Min
Button review on the NEC 12 and 24 button phone
This video demonstrates the basic screen and button layouts. Length 1:17 Min
How to Obtain the IP of your NEC Phone System and Log in Through Webpro
This video demonstrates how to obtain your phones IP and then use it to log in through Webpro. Length 1:18 Min
How to Change Names on Extensions on your NEC Phone System
This video demonstrates how to change names on extensions. Length 1:08 Min
How to Modify Day and Night Greetings on your NEC Phone System
This video demonstrates how to modify your day and night greeting. Length 1:27 Min
How to Use Set Relocation Feature on your NEC Phone System
This video demonstrates how to use the set relocation feature. Length 1:24 Min
How to Enable the Holiday Greeting on your NEC Phone System
This video demonstrates how to enable the holiday greeting. Length 1:28 Min
How to Upload Licenses on your NEC Phone System
This video demonstrates how to upload licenses. Length 1:08 Min
How to Enable/Disable DND on your NEC Phone System
This video demonstrates how to enable / disable Do not disturb. Length 0:52 Sec
How to Find System ID on your NEC Phone System
This video demonstrates how to Find System ID. Length 1:07 Min
How to Program a Headset Button on your NEC Phone System
This video demonstrates how to program a headset button. Length 1:23 Min
How to Program User Appearence Buttons on your NEC Phone Systems
This video demonstrates how to program user appearence buttons. Length 1:32 Min
How to set the clock on NEC phones
This video covers how to set the clock on NEC phones. Length 0:58 Min
How to set the clock on NEC phones
This video covers how to set the clock on NEC phones. Length 0:58 Min
How to make a conference call on your Hosted PBX system.
This video explains how to make a three way conference call on your Hosted PBX system. Length 2:21 Min
Guide that explains the buttons on your Hosted PBX phone
This video explains what that buttons are on your Hosted PBX phone. Length 9:31 Min
How to use the voicemail on your Hosted PBX system.
This video explains how to use the voicemail on your Hosted PBX system. Length 4:45 Min
How to transfer a call on your Hosted PBX system.
This video explains how to transfer a call on your Hosted PBX system. Length 2:51 Min
How to Install Your Polycom 450,550,650 Phone
This video shows you how to setup your new Polycom 450, 550, 650 phones out of the box. Length 3:00 Min
How to access call logs on your Hosted PBX system.
This video explains how to access call logs on your Hosted PBX system. Length 2:04 Min
How to Use Some Basic Features of Polycom 450, 550, 650 Phones
This video covers how you can use some basic features on your Polycom 450, 550 650 phones. The video shows different ways to make new calls, adjust speaker volume, mute your voice during call, re-dial, check voicemail messages, find miss call and dialed call records, access speed dial list etc. Length 3:38 Min
How to Setup Voicemail on Polycom Phones
This video covers how to setup your new voicemail on the Polycom phones.
From any Polycom phones you can dial 777 to get into your voicemail. On Polycom 450, Polycom 550, Polycom 650 you can press a hard button to get into your voicemail. Once you get into your voicemail system, you can change your password, record greeting message etc. Length 2:41 Min
How to Change Time and Date on Norstar Phone System
The video demonstrates how to change time and date in Norstar phone system.
Norstar Phone System Set Relocation
The video demonstrates how to change set relocation on your Norstar phone system. Length 1:42 Min
How to Change Company Greeting 1 or 2 on your Norstar Phone System
The video shows how to change your company greeting on your Norstar phone system. Length 1:29 Min
How to Record Personal Mailbox Greeting on your Norstar Phone System
The video covers how to record your personal mailbox greeting on Norstar Phone system. Length 1:42 Min
Change name on your mailbox in Nortel Norstar system
This video covers how to use your Nortel phone to change the display name of your mailbox or any mailbox if you are the administrator
How to set the Do Not Disturb function on your Norstar phone
The video shows how to put your Nortel phone into Do Not Disturb mode.
How to do Button Enquiry on Nortel phone?
The video shows how to do a button inquiry on your Nortel phone.
How to set your Norstar phone to direct pick up
The video shows how to do a direct pick-up with your Nortel phone.