Training Videos

Covers how to transfer a call on your Avaya IP Office Phone. Length 1:15 Min

Set up twinning for a user, and look at the most common twinning options. 4:35 Min

Covers how to establish a conference call on your Avaya IP Office Phone. Length 1:43 Min

The video demonstrates how to setup an Avaya 5610 IP Office phone. When configuring your IP Office for use with an IP Phone, there are a few prerequisites that should be checked. Length 2:41 Min

The video demonstrates How to forward / unforward an extension number in Avaya IP Office. Length 1:20 Min

The video demonstrates about How to create holidays, and change your daily hours. Length 4:03 Min

The video demonstrates about the Avaya IP Office server edition Part one. Length 7:50 Min

The video demonstrates How to Tell if You Have Spare Set Licenses Length 1:40 Min

Covers how to check the call logs on your Avaya IP Office Phone. Length 1:27 Min

The video demonstrates Salesforce Integration With Avaya IP Office. Length 2:00 Min

Covers and explains the buttons that are located on your Avaya IP Office Phone. Length 3:58 Min

Covers downloading and saving a changed configuration to Avaya IP Office. Length 2:21 Min

Set up twinning for a user, and look at the most common twinning options. Length 2:21 Min

Mapping extensions to the currently logged in user in Avaya IP Office

The video covers the Avaya IP Office Mobile Twinning feature. Length 3:29 Min

This video shows you how to determine the correct shortcode (key sequence) to edit your auto attendance with Embedded Mail. Length 2:21 Min

This video explains how to add/modify the digits pressed in an Auto Attendant menu, and where they go to. Length 2:21 Min

Discusses necessary settings for new user creation. Length 3:22 Min

Considers which settings need to be modified when copying one user to create another. Length 2:21 Min

Discusses removing or changing a voicemail passwsord for an existing mailbox. Length 2:21 Min

When someone leaves the company, it’s important to clean up after them and remove unused extensions. Length 2:21 Min

How to create holidays, and change your daily hours. Length 4.03 Min

This video describes how to target a line or phone number to a specific place. Length 2.52 Min

In this video we look at how to record hold messages for huntgroups with queuing. Length 6:48 Min

The video demonstrates how to take backup of voicemail pro using voicemail pro client in Avaya IP Office. Length 1:01 Min

The video demonstrates how to enable/disable Do Not Disturb in Avaya IP Office. Length 1:09 Min

The video demonstrates how to check the version of Avaya IP Office system. Length 0:55 Min

Learn how to launch, record an Auto Attendant greeting, and save your changes in Voicemail Pro client. Length 3:36 Min

In this video we are going to see how to open & login under system status application in Avaya IP Office system. Length 1:23 Min

The video demonstrates how to find the dongle number or PLDS host ID for your Avaya IP Office system. Length 1:20 Min

The video demonstrates how to setup an Avaya 1616 IP Office phone. Length 5:32 Min

The video demonstrates how to Change Time on an Avaya IP Office System. The system can be configured to use the time from a couple of different sources. Length 1:41 Min

The video demonstrates how to upload licenses in Avaya IP Office – ADI and PLDS. Length 3:35 Min

The video demonstrates how to backup IP Office config using IP Office manager to back up the configuration file. Length 0:49 Min

The video demonstrates how to find the dongle number or PLDS host ID for your Avaya IP Office system. Length 1:20 Min

The video demonstrates how to setup an Avaya 1616 IP Office phone. Length 5:32 Min

The video demonstrates how to Change Time on an Avaya IP Office System. The system can be configured to use the time from a couple of different sources. Length 1:41 Min

The video demonstrates how to setup an Avaya 9608 IP Office phone. When configuring your IP Office for use with an IP Phone, there are a few prerequisites that should be checked. Length 6:20 Min

The video demonstrates how to setup an Avaya 5610 IP Office phone. When configuring your IP Office for use with an IP Phone, there are a few prerequisites that should be checked. Length 2:41 Min

The video demonstrates how to upload licenses in Avaya IP Office – ADI and PLDS. Length 3:35 Min

Considers which settings need to be modified when copying one user to create another. Length 2:21 Min

The video demonstrates how to setup an Avaya 9608 IP Office phone. When configuring your IP Office for use with an IP Phone, there are a few prerequisites that should be checked. Length 6:20 Min

This video shows you how to determine the correct shortcode (key sequence) to edit your auto attendance with Embedded Mail. Length 2:21 Min

This video describes how to target a line or phone number to a specific place. Length 2.52 Min

Administrators are often asked if they can simplify tasks. Button programming is a powerful tool for making the user experience better. Length 2:21 Min

This video covers how to change the ringtone on NEC phones. Length 1:14 Min

This video covers how to record a holiday greeting on NEC phones. Length 1:45 Min

This video covers how to check your missed calls from your call log. Length 1:33 Min

This video covers how to reset a voicemail password on NEC phones. Length 1:16 Min

This video covers how to check your missed calls from your call log. Length 0:52 Min

This video covers how to set the clock on NEC phones. Length 0:58 Min

This video covers how to check your answered incoming calls and outgoing calls. Length 1:07 Min

This video covers how to transfer incoming calls from one phone to another. Length 0:53 Min

This video covers how to check your voicemail messages. Length 0:53 Min

This video demonstrates the basic screen and button layouts. Length 1:17 Min

This video demonstrates how to obtain your phones IP and then use it to log in through Webpro. Length 1:18 Min

This video demonstrates how to change names on extensions. Length 1:08 Min

This video demonstrates how to modify your day and night greeting. Length 1:27 Min

This video demonstrates how to use the set relocation feature. Length 1:24 Min

This video demonstrates how to enable the holiday greeting. Length 1:28 Min

This video demonstrates how to upload licenses. Length 1:08 Min

This video demonstrates how to enable / disable Do not disturb. Length 0:52 Sec

This video demonstrates how to Find System ID. Length 1:07 Min

This video demonstrates how to program a headset button. Length 1:23 Min

This video demonstrates how to program user appearence buttons. Length 1:32 Min

This video covers how to set the clock on NEC phones. Length 0:58 Min

This video covers how to set the clock on NEC phones. Length 0:58 Min

This video explains how to make a three way conference call on your Hosted PBX system. Length 2:21 Min

This video explains what that buttons are on your Hosted PBX phone. Length 9:31 Min

This video explains how to use the voicemail on your Hosted PBX system. Length 4:45 Min

This video explains how to transfer a call on your Hosted PBX system. Length 2:51 Min

This video shows you how to setup your new Polycom 450, 550, 650 phones out of the box. Length 3:00 Min

This video explains how to access call logs on your Hosted PBX system. Length 2:04 Min

This video covers how you can use some basic features on your Polycom 450, 550 650 phones. The video shows different ways to make new calls, adjust speaker volume, mute your voice during call, re-dial, check voicemail messages, find miss call and dialed call records, access speed dial list etc. Length 3:38 Min

This video covers how to setup your new voicemail on the Polycom phones.
From any Polycom phones you can dial 777 to get into your voicemail. On Polycom 450, Polycom 550, Polycom 650 you can press a hard button to get into your voicemail. Once you get into your voicemail system, you can change your password, record greeting message etc. Length 2:41 Min

The video demonstrates how to change time and date in Norstar phone system.

The video demonstrates how to change set relocation on your Norstar phone system. Length 1:42 Min

The video shows how to change your company greeting on your Norstar phone system. Length 1:29 Min

The video covers how to record your personal mailbox greeting on Norstar Phone system. Length 1:42 Min

This video covers how to use your Nortel phone to change the display name of your mailbox or any mailbox if you are the administrator

The video shows how to put your Nortel phone into Do Not Disturb mode.

The video shows how to do a button inquiry on your Nortel phone.

The video shows how to do a direct pick-up with your Nortel phone.