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How to transfer a call on your Avaya IP Office phone

Description:The video demonstrates how to transfer a call on an Avaya phone system. Once you answer the call, you’ll see the option to transfer, which appears at the bottom of the screen.

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Step by Step Guide

To transfer a call in Avaya IP Office:

  1. Your phone rings as you receive a call
  2. Pickup the phone and answer the call
  3. You’ll see the option to transfer the call at the bottom of the screeen
  4. Press the transfer option and put in the extension you want to trasfer to
  5. Press complete and the call would be transferred, or wait until that person answers, and let them know who you’re transferring and then press complete, or you could just hang up the call and the call will be transferred at that point.